FAQs
Have a question about daycare, boarding, grooming, or training? Here are some of the most common questions dog owners ask before visiting ATD Clubhouse.
General Inquiries
What are your store hours?
Our Montreal boutique is open from Monday to Friday from 9 AM to 6 PM and Saturdays from 10 AM to 5 PM.
How can I communicate with us?
You can call our Montreal boutique at (514) 778-2582, email us at info@atdclubhouse.com or use the chat on our website.
What do you sell in your Montreal boutique?
We sell Dog Food, Toys, Accessories, Bath Supplies and more! If you're looking for something specific, give us a call at (514) 778-2582. Come check us out at 1800 St Catherine St E, Montreal, Quebec H2K 4H3
Can I use a Gift Card for any service?
Absolutely! Gift Cards are valid for all in-store and online services or products at ATD Clubhouse.
Grooming
How do I book?
Choose the service that you're interested in. Choose the approximate size of your pet and your preferred appointment date. After completing your purchase, someone from our team will reach out to you to confirm all the details.
What is included in the Bath & Tidy for Dogs?
Our Bath & Tidy for Dogs includes professional grooming services tailored to your dog's needs. Services typically include bathing, brushing, nail trimming, ear cleaning, and light trimming. Please check the Bath & Tidy Product page for specific details.
Can I add Face & Body Trim to my dog's grooming appointment?
Yes, Face & Body Trim is an add-on service that can be selected during your booking. It's designed to complement your dog's grooming experience and enhance their hygiene or appearance.
Can I add Nail Trim with Hand File to my dog's grooming appointment?
Yes, Nail Trim with Hand File is an add-on service that can be selected during your booking. It's designed to complement your dog's grooming experience and enhance their hygiene or appearance.
Can I add Teeth Brushing to my dog's grooming appointment?
Yes, Teeth Brushing is an add-on service that can be selected during your booking. It's designed to complement your dog's grooming experience and enhance their hygiene or appearance.
What is included in the Full Groom for Dogs?
Our Full Groom for Dogs includes professional grooming services tailored to your dog's needs. Services typically include bathing, brushing, nail trimming, ear cleaning, and light trimming. Please check the product page for specific details.
What is included in the Puppy Intro Groom?
Our Puppy Intro Groom includes professional grooming services tailored to your dog's needs. Services typically include bathing, brushing, nail trimming, ear cleaning, and light trimming. Please check the product page for specific details.
Daily Care
Is an evaluation required before my dog starts care?
Yes, we require an initial evaluation for all new dogs to assess their comfort and compatibility in a group environment. This ensures safety and a positive experience for all dogs in our care.
If my Dog is comfortable during the Daily Care, can they stay and will you credit my the meet & greet?
Yes! If your dog is comfortable and you want to leave them for a Half-Day or Full Day, we will credit you the Meet & Greet and charge you the difference.
How does the Fattoush's Tiny Dog Special – Daily Care for Dogs Under 10 lbs package work?
The Fattoush's Tiny Dog Special – Daily Care for Dogs Under 10 lbs package allows your dog to enjoy structured play, rest, and socialization throughout the day. Packages are valid for a set number of days and expire within a specified timeframe.
How does the Full Day Daily Care for Dogs Over 10 lbs package work?
The Full Day Daily Care for Dogs Over 10 lbs package allows your dog to enjoy structured play, rest, and socialization throughout the day. Packages are valid for a set number of days and expire within a specified timeframe.
How does the Half-Day Daily Care for Dogs Over 10 lbs package work?
The Half-Day Daily Care for Dogs Over 10 lbs package allows your dog to enjoy structured play, rest, and socialization throughout the day. Packages are valid for a set number of days and expire within a specified timeframe.
How does the Monthly Unlimited Daily Care Package package work?
The Monthly Unlimited Daily Care Package package allows your dog to enjoy structured play, rest, and socialization throughout the day. Packages are valid for a set number of days and expire within a specified timeframe.
How does the Yearly Unlimited Daily Care Package package work?
The Yearly Unlimited Daily Care Package allows your dog to enjoy structured play, rest, and socialization throughout the day. Packages are valid for a set number of days and expire within a specified timeframe.
Boarding
Can I tour the space before booking Meet & Greet for Home Boarding?
Yes! We welcome meet & greets to ensure your dog is comfortable. Our Meet & Greet for Home Boarding service offers a secure and loving environment for overnight stays.
Can I tour the space before booking Multi-Pet Overnight Home Boarding?
Yes! We welcome meet & greets to ensure your dog is comfortable. Our Multi-Pet Overnight Home Boarding service offers a secure and loving environment for overnight stays.
Can I tour the space before booking Private Overnight Home Boarding?
Yes! We welcome meet & greets to ensure your dog is comfortable. Our Private Overnight Home Boarding service offers a secure and loving environment for overnight stays.